Home > Experience

Our experience spans many business processes, technologies, and industries. Below are a few of our customer successes that exemplify our experience.

 

 

 Customer Successes
Technologies Utilized

Referring physician relationship management for home health care provider.

 

Call-center marketing for event management; mission trip management; and major donor fundraising for a large religions ministry. 
 

Quote-to-order and software renewal automation for a large software company. 
 

Sales process and pipeline management for a high-tech electronics manufacturer.
 
EDI automation and integration for a specialty products distributor.
 
Global resource management for 1,400 oil field service technicians.
 

Web enablement / order management for a HR risk management firm. 

 

Member, congregation, and ministry management for a religious convention

Microsoft Dynamics CRM 
  Oracle
Scribe 
salesforce.com 
Microsoft Dynamics GP 
 Microsoft Dynamics CRM Online

 Fujitsu GloviaQXchange

SugarCRM

Intuit QuickBooks Enterprise

 Microsoft Dynamics SL

Act by Sage

 

Other examples of our customer successes, by industry, include: 

Healthcare / Well-being / Insurance

·    Employee policy and claims management for a state insurance agency

·    Sales and marketing for medical training seminars

·    Customer and vendor management for insurance renewal processor

·    Prospect and pipeline management for health and fitness clinic

·    Referring hospice relationship management for durable medical equipment

·    Referring physician relationship management for physical rehabilitation clinics

·    Customer attendance management and website integration for yoga franchise

Not-for-Profit

·    Training sales and certification for a well-known, international aid organization

·     Membership management and renewal for a library services organization

·    Quote-to-order automation and customer portal for library software organization

·     Major donor and event management for a political think tank

·     Facility and event management for a historical museum

 

 

Energy / Oil & Gas Services

·     Land and lease management for a geological services company

·     Land lease, royalty, and employee management for an oil exploration company

Professional Services

·     CRM selection for a material reprocessing company

·     Technology readiness assessment for a management consulting firm

·     Pipeline management for a rebate processing company

·     Sales process management for a technology services firm

·     Customer service, time, and billing management for an IT outsourcer

·     Prospect and trip management for a luxury travel agency

 

Financial Services

·     National sales team contact management for education loan processor

·     Property and investor tracking for a real estate investment firm

·     Customer management for a insurance and financial services firm

·     Call center prospecting for a financial advisory company

·     Customer and vendor management for an equipment leasing company

 

Media & Entertainment

·     Media sales and contract management for a faith-based consulting firm

·     Ad and program campaign and contract management for national radio network

Software / High-Tech Manufacturing & Distribution

·     Sales and pipeline management for an office equipment distributor

·     Quote configuration; network, space, and power management for a data center

 

Industry Experience Highlights:

  • Healthcare / Well being / Insurance
  • Not-for-Profit
  • Energy / Oil & Gas Services
  • Professional Services
  • Financial Services
  • Media & Entertainment
  • Software/ Manufacturing & Distribution

 

 

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Technology Assessments

Many organizations invest in business applications and don’t get the tangible payback they expect. SureAssessSM is a turnkey, fixed-fee assessment process focused on maximizing business efficiency and technology utilization.

Business Efficiency

Optimizing business processes increases profit. Our SureProcessSM methodology employs the concepts of Eliminate (non-value added tasks), Simplify (remaining tasks), and Automate (where reasonable) to maximize the efficiency and measurement of your business.

Technology Enablement

Technology is critical to business processes such as revenue enablement, customer service, and resource management. Whether you choose cloud-based solutions and utilize our turnkey SureDeploySM implementation process or need our expert implementation and project management skills, we can help you achieve success.