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What is CRM?

Microsoft Dynamics™ CRM is a customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft's professional CRM solution is a flexible and affordable solution.  CRM drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

 

Even for companies with the most complex of sales processes, Microsoft Dynamics™ CRM provides easy-to-use features and capabilities to help improve the way organizations target new customers, manage marketing campaigns, and drive salesforce activities. Learn how Microsoft Dynamics™ CRM can help your employees make better business decisions and get a clearer view of your customers.  

  • Works the way you do 

Because it was designed to partner with Office Outlook, Microsoft Dynamics™ CRM delivers lower training costs, broader user adoption, less application-switching, higher productivity, and a fast return on investment.

  • Works the way your business does

This contact management software allows you to quickly modify application forms, data fields, and relationships and add new activities and objects without writing a single line of code. Microsoft Dynamics™ CRM features several workflow innovations that speed use, including next-step suggestions and automatic task assignment.   

  • Works the way technology should

It's based on proven, industry-standard Microsoft technology that's easy to learn and work with. You'll enjoy a rapid, low-cost deployment, low support costs, and easy scalability as your business grows with this customizable business solutions.

Microsoft Dynamics CRM Accelerators - Available at no cost. 

The Microsoft Dynamics CRM Accelerators are downloadable, add-in solutions designed for companies who need to meet specific business needs without investing additional time and money. 

Available accelerators include:

Watch these demos to see how CRM can work for you: 

 

Quest SureDeploySM for Microsoft Dynamics™ CRM can help guarantee your implementation at a fixed low cost .

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    It doesn’t matter if your employee roster is 3 or 3,000 – Microsoft Dynamics™ CRM is the perfect fit. Learn how CRM can help your organization.

     

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    “With Microsoft Dynamics™ CRM, our team has the ability to work far beyond boundaries that have in the past hindered an immediate response to our customers. The functionality within the software allows our employees to work both on-line and off-line, enabling us to effectively communicate no matter where we are throughout the globe.” 

    -Steve Stephens
    President and CEO
    Ennis Materials

     

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