Quest Enterprise Portfolio Management

Quest Enterprise Portfolio Management (EPM) is a framework and associated infrastructure that combines consistent, scalable processes with standardized templates and automation, thereby allowing your organization to deploy and execute complex projects quickly and easily. This approach to project management and integrated portfolio management enhances efficiency and promotes continuous improvement. Increased visibility minimizes data entry and reporting burdens on managers, allowing them to focus on more strategic tasks.

Quest EPM provides:

• Accurate visibility into upcoming projects and a clear understanding of upcoming resource requirements
• Automated and consistent project time and expense tracking with Quest Professional Services Automation (PSA)
• Improved project communications with customers through use of extranet-based project tools
• In-depth reporting, drill-down, and analysis capability at the resource, project, and portfolio level
• Seamless integration between consulting, sales and support processes for project accounting
• Consistent financial project accounting and visibility through project financial dashboards
• Management visibility through executive dashboards that monitor the organizations Key Performance Indicators (KPI) 
• Project Repository and Knowledge Management with Intelligent Searches

Corporations are divided into functional areas, making it difficult to paint a clear picture of the entirity of an organization’s resources. Quest EPM removes these barriers by giving a top-level view of your corporation’s project portfolio. This allows management to develop an accurate gauge of cost for the entire portfolio and have the ability to drill down for detailed analysis of individual projects.

Quest EPM fully integrates into solutions like Microsoft Office SharePoint Server (MOSS), Microsoft Dynamics GP Project Accounting, Microsoft Dynamics CRM, Microsoft Project and Microsoft Office Groove, leveraging these powerful applications for a real-time view of data, giving your organization the tools to make effective decisions.

Quest Professional Services Automation

Reduce revenue lost from disorganized billing processes and administrative overhead with automation. Quest Professional Services Automation (PSA) leverages familiarity with Microsoft Outlook and the power of Microsoft Dynamics CRM with automation for an effective, easy-to-deploy time tracking solution.

Quest PSA includes:

• Time entry and tracking mechanism
• Project accounting and budget tracking
• Resource allocation and forecasting
• Calendar view of resource schedules
• Resource utilization reporting

Other time tracking systems are often burdensome, requiring employees to learn new software and submit double entries. Quest PSA seamlessly integrates with Outlook’s calendar so that time entry is never duplicated and billable hours are not lost between disparate systems.

Quest PSA delivers Key Performance Indicators (KPI), including:

• Billing Efficiency
• Realized Rate
• Realized Revenue
• Estimated versus Actual hours

Quest PSA does more than track hours. The ability to create powerful reports provides insight into project efficiency, keeping projects on time and on budget. With the click of a button users can view billing summaries, resource allocation, and project scorecards and statistics.