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ClientCare

Ongoing maintenance and support are vital to the continued success of your professional business solution implementation. Quest ClientCare is a tailored, on-site application administration agreement designed to provide greater uptime and lower the Total Cost of Ownership (TCO) in your software investment.  With ClientCare, you'll receive the ultimate suport for your Microsoft professional solutions.

 

A certified member of our team is assigned to maintain your business solutions environment. Your company's needs determine the frequency and amount of time we spend maintaining your system.

 

ClientCare will:

  • Allow your staff to focus on other priorities and avoid the time and expense of additional specialized training and certifications
  • Save you money with discounts on our standard time and materials rates
  • Provide preferred response times
  • Ensure system stability and performance
  • Increase staff knowledge through tailored training
  • Provide IT planning so that systems remain current with the latest versions provided by Microsoft and Development Partners' applications

 

 

 

“Quest did a great job implementing our Microsoft Dynamics™ system, and is always ready when we need assistance.” 

-Richard Singleton
Controller
First Choice ER

 

 

For a fast response and immediate support, enter a support request via our support form.

 

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Technology Assessments

Many organizations invest in business applications and don’t get the tangible payback they expect. SureAssessSM is a turnkey, fixed-fee assessment process focused on maximizing business efficiency and technology utilization.

Business Efficiency

Optimizing business processes increases profit. Our SureProcessSM methodology employs the concepts of Eliminate (non-value added tasks), Simplify (remaining tasks), and Automate (where reasonable) to maximize the efficiency and measurement of your business.

Technology Enablement

Technology is critical to business processes such as revenue enablement, customer service, and resource management. Whether you choose cloud-based solutions and utilize our turnkey SureDeploySM implementation process or need our expert implementation and project management skills, we can help you achieve success.