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Please read our Support Policy before submitting a support request.

 

Support requests will be acknowledged during the hours of operation which are 8am - 5pm, Mon- Fri.


 

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Support Policy

Quest is committed to providing quality on-going support to existing customers through:

  • Self-Service
  • Assisted
  • On-Site Delivery

Our support offerings are intended to be a supplement to the Microsoft Business Solutions support plan purchased from Microsoft. If your problem deals with default system functionality, your best approach will be to use Microsoft self-service and assisted support tickets. If your issue is high impact or involves complex functionality, please contact Quest directly via the Support Ticket form on this page.

Read our entire policy...


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